E-commerce fulfillment is the act of following through on a variety of supply chain management (SCM) duties while using the Internet. This usually involves steps such as receiving and order taking as well as recording keeping and export.

All these orders that are placed online are sent electronically to a central location for processing. This is done to provide more efficient delivery of items from one place to another. E-commerce fulfillment often takes place in B2B (business-to-business) commerce as well as B2C (business-to-consumer) commerce.

Goods that are dealt with along the SCM journey include raw materials, assembled vehicles, and refrigerated foods. However, an endless variety of imported and exported goods such as fine arts are deal with using a very organized system.

Another step along the path of filling either large or small company orders is the act of providing safe and secure storage. Sometimes independent companies are hired to provide bonded warehousing as well as other storage facilities.

Oftentimes these independent storage as well as distribution services are provided when a company has an overflow of work orders. An independently-contracted supply chain management company usually picks up the slack.

Along the way, a company hired on a contract basis may be responsible for additional duties as well. For instance, they might repackage imported items so they are ready to be delivered to retailers. They might also provide inventory control and make regular financial reports.

Usually the best e-commerce fulfillment companies will remain accountable to clients. Therefore, they will provide the best customer service and they will provide clients with order tracking services. They also vamp up the security on job sites to ensure maximum safety.